Jjampong – Korean Seafood Soup

Ingredients

  • 6 cloves garlic crushed
  • 2 Tblsp chopped ginger
  • 5 spring onions chopped, including the green part
  • ½ white cabbage chopped
  • 1 large brown onion sliced
  • 1 medium carrot cut into matchstick slices (Julienne)
  • 1 red chilli chopped
  • 200g finely sliced pork loin chop
  • 4 Tblsp gochugaru (Korean chili powder or flakes)
  • 1 Tblsp smoked paprika
  • 2 Tblsp soy sauce
  • 2 tsp oyster sauce
  • 1 ½ litres chicken stock
  • 70ml Shaoxing wine
  • Mixed seafood – I used raw calamari, raw prawns and cooked mussels
  • Cooked egg noodles, drained and rinsed off in cold water (or you can use spaghetti as a good substitute)

Method

  • Gently fry garlic, ginger and spring onion in about 2 Tblsp vegetable oil
  • Add the pork and fry for about 1 minute stirring constantly
  • Add cabbage, carrot, chilli and onion and cook for 1 minute
  • Add gochugaru and stir through
  • Add smoked paprika, soy and oyster sauce and stir through
  • Add chicken stock and Shaoxing wine. Bring to the boil and simmer on low for about 5 minutes
  • Add the raw seafood and cook for about 2-3 minutes and then add the cooked mussels. Simmer for a further minute or so until all the seafood in cooked through.
  • Spoon noodles into a bowl and ladle soup over the top ensuring you get vegetables and seafood.

Nice! and Tasty – Chris

Update and Comments: 14 February 2020

Pavlov and the salivating dog scenario

Well, our dear Kelly, who is now 16 months old and an almost fully grown, very spoilt and rather bolshy German Shepherd, has finally decided that the pool can be a lot of fun. It has been a bit of an effort to get her to realise that, if she gets in on the top step, she can stand quite comfortably. Ever since she was a young puppy, she has had an obsession with water. She was the only member of her puppy socialisation class who raced straight over to the large bowl of water in the middle of their cordoned off area and proceeded to splash around like a lunatic. Here at home, being sprayed all over whilst the garden is being watered, is the fun activity on a hot afternoon, but this summer she has been reticent about getting into our pool.

Allthough last summer we did manage to encourage her to venture into the pool on two occasions, she made sure to get as far away as possible from me each time I had a swim. Obviously dreading my trying to get her to join me. So, last week, we decided that it was time to get her over that barrier of avoidance and try to coax her into the water. After all, we are heading towards the end of summer, so it’s now or never. My better half (so named for this article at least!) put the chain on Kelly and she soon decided to slide onto the top step of the pool. That first day we didn’t force any swimming, but she seemed to enjoy the wading around for several minutes, before trying to clamber out on her own. She has serious hip dysplasia (which was never revealed to us by the breeder) and swimming is highly recommended for her.

On day two, as soon as she had the chain around her neck, it did the trick and she didn’t need to be chased around the garden. I removed the chain as soon as she was in the pool and that day, I actually pulled her off the top step and she swam like an Olympic athlete and appeared to be very proud of her achievement. We had decided that we should put a few layers of bricks on the top step to assist her so that, instead of her having to struggle with her weak back legs, she is able to clamber out with her dignity intact.

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The point I am making here is that, when one looks at how relatively easy it is to teach a young dog, then Pavlov’s theory of Classical Conditioning is certainly what it’s all about. She associates the chain with the fun of getting into the water. Fortunately, there is no food involved in Kelly’s swimming training, so it is far more pleasant to see her doing her strong strokes in the water than salivating all over the place! Maybe I will soon be able to show her the chain without actually putting it around her neck, and she will get into the pool with no encouragement so she can have her daily swim. It makes one feel a bit more comfortable knowing that, if she were to fall in the water, she now recognizes that she has to swim to the shallow end in order to be able to get out.

It is much easier to waterproof a dog than a child, but the responsibility of ensuring that there are no unforeseen occurrences is something which one has to be aware of in order to prevent a tragedy. Taking responsibility is part and parcel of life, whether we like it or not.  Therefore, it is with a certain degree of relief that we now know that Kelly is a good swimmer and knows how to get both in and out of the water without any discomfort.  In fact, today she didn’t need to use the bricks at all and clambered out with total ease. Success!

I am off now to get the canine family member back in the pool, as rainy weather could arrive unexpectedly judging by the rather threatening clouds I can see from my office window.

“I’m trying to do the best I can
– Michael Phelps

Oh, nearly forgot – for those of you who are romantics – A very Happy Valentine’s Day for 14 February.

Bye for now and see you on the Magic Roundabout!

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The Changing Face of Television

If you are a South African then do you remember how excited we all were in 1975 when we had an hour or so each day of television? It was thrilling to actually see the multi coloured tuning pattern on the screen, even if there was nothing else to view! We were catching up at long last with the rest of the world. Crazy that the Nationalist government had managed to prevent South Africans from being able to see what was going on in the rest of the world for so long. As a child in the U.K. I remember watching Bill and Ben the Flowerpot Men, Muffin the Mule, Children’s Hour and so many more kiddies’ programmes (albeit in black and white) in the 1950’s. We were all told by our parents that we couldn’t watch too much tv or we would all end up with square eyeballs! In the 1960’s we suddenly saw the advent of ITV with its regular advert breaks.  Now mum had time to dash to the kitchen to make a brew of that British necessity – tea! By the early 1970’s colour televisions were the norm and no-one seemed to be walking around with square eye balls!

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Arriving in South Africa in the early 1960’s was a real culture shock which included the lack of television. People moving down to South Africa from Northern Rhodesia, as it was then called, brought their television sets down with them, to no avail! At least nowadays we are able to keep in touch with world affairs and because of that, the world would seem to be a far smaller place. Could be due in part to the size of the people who inhabit it these days, as well as a worldwide overpopulation problem!

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From the tiny black and white sets, to the cabinet model, and now to the huge flat and curved screen, smart state of the art tv’s, which are operated by remote control – television has most certainly changed its look from its humble beginnings. Now it is very often a statement purchase. The bigger the screen, the wealthier or more of a trend follower one is perceived to be. Furniture has to be purchased taking into account the position and size of the tv! Houses need to have enough windowless walls to enable families to have television sets in rooms other than the lounge. No-one wants to be left out of being able to view favourite programmes just because it’s time to cook dinner. So most homes have a smallish set suspended on a bracket in the kitchen. Useful too if you don’t know how to cook, as there are loads of so-called experts showing off their culinary expertise. Not all of these lessons take place in a traditional kitchen setting. Now you can even learn to prepare a gourmet meal on the banks of a river with elephants and giraffe wandering around in the background! After watching that, you dare not dish up fish fingers and chips without feeling guilty.

There are those people who have decided, for whatever reason, not to own a television set. I once met a very educated health worker who refused to have either a television or even a radio, and never read the newspapers at all as she was afraid of being the recipient of potentially negative information. I somehow think that this ostrich-like head in the sand attitude to life is quite inadvisable when one has an occupation which involves people interaction on a permanent basis. It really is important to be up to date with world affairs to a certain degree or run the risk of coming across as an absolute dinosaur with no current general knowledge whatsoever. Yes, try to avoid stress in your life if that’s the most important factor but, there really are limits!

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Owning a tv can be an expensive item especially when one is almost forced to pay a monthly fee to have cable tv because of poor local content. However, if one is circumspect about what one watches, television can be a form of relaxation, as well as often proving to be extremely informative. One may not be able to afford to take costly overseas trips, but by tuning into a geographic channel it is almost as good as the real thing. Armchair travel can take you wherever your heart desires, at the click of a button! No waiting at airports, no fear of airline crashes, or Isis attacks, just a totally stress-free experience!

It is also a wonderful way for children to learn about the world by having televised lessons. Instead of sitting through boring geography lessons, with a possibly disinterested teacher droning on and on, how much more fun is it to go on a visual exploration and to almost lose oneself in the journey. As far as the old-style classroom learning is concerned, does one really ever need to know where sugar beet is grown, or the names of all the lakes in Canada just to regurgitate such facts at exam time. (Deviating slightly, I just wonder, as an example, how many of us have used Pythagoras’ theorem since leaving school? Engineers or architects maybe?  It certainly doesn’t seem to apply when buying a home or raising children).

Since the introduction of music videos there have been studies which would seem to indicate that, if one uses more than one sense whilst receiving any form of information, there is a much better chance of such information being retained. Therefore, visual school lessons seem to make a lot of sense.  By all accounts there are many classrooms around the world which rely on televised programmes in combination, in most cases, with the traditional teacher in the classroom scenario. This is obviously linked to the availability of connectivity as well as the occurrence being mainly in the more affluent areas (when one is talking about developing countries). I would like to investigate the schooling scenario which is in place nowadays in remote places such as in the outback of Australia. Could make for an interesting future article perhaps? I am pleased to have read several articles recently, written by experts in the educational arena, stating that the teaching methods will have to change drastically in the next 10 to 20 years to prepare children for a constantly changing world.

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Hospital stays may be made less traumatic if, when a patient is recovering from illness, they are able to watch a televised programme whilst lying in bed. By using the mandatory headphones this could be a way to avoid constant chitchat with the patient in the next bed, if that is the choice. Watching tv might also prove to be less exhausting than trying to read the books or magazines brought in by well-meaning relatives.

Even standing in a long queue at the bank, or reclining in the dentist’s chair, are occasions where it is no longer unusual to see a television set suspended on the wall, or above your head (in the case of the dentist) showing wild life videos, or a live  cricket match. In the case of the dentist, it is always rather nerve wracking when the practitioner appears to be more involved with the action on the screen than with what is going on inside your mouth! What is meant, with all the best intentions, to relax the patient may have the opposite effect entirely!

However, when all is said and done, that good old goggle box may have its critics, but it has certainly come a long way from its humble beginnings. The benefits, when viewing time is limited and programmes chosen with care, (especially in the case of young children and the kind of content to which they are exposed), can certainly outweigh the negatives. For those who live alone or those confined to their homes due to illness or lack of mobility, the difference a television set can make may be immeasurable and life without out it would indeed be pretty dull and lonely.

“Television is an invention that permits you to be entertained
in your living room by people you wouldn’t
have in your home”
– Late David Frost (British Television Host)

Update and Comments: 3 February 2020

Never Just Another Day !

Every day is a clean slate in many ways, and you just never know what you are likely to experience. Sometimes you tend to feel battered and bruised, especially when you are let down by friends and family who somehow just don’t do what you would have expected them to do. The only way to cope with these disappointments is to always try to remember that, no matter how much we think we know another person, everyone has their own unique agenda, and way of going about life.  It is somewhat egocentric to think that somebody else is actually capable of even knowing how you feel and what you expect from them. The upside is that life is rarely dull and boring when you are in contact with other members of the human race. That having been said, even one’s four- legged family members are often a complete enigma and can be full of surprises – not always what you would have anticipated or even considered when they came into your life.  That is another story entirely.

If you are, like me, a person who has always been labelled as talkative (at least one junior school report stated, “Judith would do better to listen more, and talk less!”) then it can really be a big advantage once you leave the restrictive school environment. When it comes to getting to know other people then it really is far easier if one tends to be more of an extrovert than an introvert. The years should have taught us to use our ears twice as much as our mouths, and then the interaction with new acquaintances is likely to yield some amazing facts. Nothing is more rewarding than finding that you connect really comfortably with someone you just happened to meet along life’s way, purely by starting a conversation.

There is always likely to be something which any two people have in common, be it age, culture, career, one’s children, pets or even just being in the same place at the same time. So often you stand in a queue waiting to be served and the person in front of you may seem quite unfriendly, judging by their demeanour. However, just a word about the weather or a comment regarding the products you have purchased, may result in a total change of mood and you find you have a very pleasant interaction until it is your turn to be served. Poking fun at yourself is also an ice breaker and it is good if we are able to take ourselves less seriously than we may have done when we were younger.

The reason for this piece of writing is due to my having had a really great experience last week. Walking through a local shopping centre, I happened to find myself passing a woman who was working on her laptop whilst having a cup of coffee. I couldn’t resist just making a comment regarding never being able to get away from one’s work. She responded immediately and it was very refreshing to discover that we had quite a similar outlook on life despite a difference in age as well as culture.  When I left I just felt that I needed to give her my business card, purely so she would have my mobile number as well as my e-mail address. A few days later I was absolutely thrilled to receive a short message from her saying how much she had enjoyed our conversation. I will definitely be keeping in touch with her as, seeing what it is that she does for a living, opens up many areas of common interest which would make for great future conversations.

So, my words of wisdom, for what they are worth, are that the best way to handle each day with all its potential challenges and stresses is to go out there and face the world and expect the unexpected! With a bit of luck, whatever the day may bring, as long as you have the right state of mind, you will experience more positives than negatives which should leave you feeling satisfied when evening comes and you finally drift off into the Land of Nod.

“To expect the unexpected shows a thoroughly modern intellect
– Oscar Wilde

Bye for now and see you on the Magic Roundabout!

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Direct Sales – Chapter 7

Giving Quality Service

One of the first things that needs to be borne in mind as you enter the exciting world of direct selling, is that most of us have become used to receiving poor service far too often. If your aim is to strive to always give your customers the best possible service, then you will gain their trust and loyalty. It takes just as much time to do things properly as it does to be slapdash in your approach to anything you may be undertaking. Therefore, regardless of how small or large a customer’s order is, treat each one with the respect and gratitude which they deserve. Even a small order should be packaged with as much care as your biggest order of the month. To use a piece of curled ribbon to close the package and then to add a small handwritten thank you tag adds a very professional, personal touch.

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If possible, find out whether or not the customer is able to purchase the product which they wish to order this month, at a reduced price next month. By doing some homework (often by asking your area manager) you are sometimes able to tell your customer that, if they wait until the start of the next promotion then they stand to save a fair amount on their purchase. If you ignore this, and just happily place orders which you know may be reduced in the following month, your customer is going to feel cheated when they realise that they have paid more than they needed to had they waited a few weeks. Obviously, this doesn’t always work out to their benefit if they need the product in a hurry. However, they will probably appreciate the fact that you bothered to try to help them save some money.

Another tip is to keep a record of the kind of products which each regular customer seems to be interested in buying. Then, if you see a good deal coming up which includes these products, call them and inform them that they will soon be able to buy items in that range which may be of use to them. Once again, a small thing to do, but it can certainly gain you those much needed brownie points which put you ahead of many of your competitors out there in the sales world. There are always going to be many other people selling the same products as you, but by being one step ahead when it comes to service, this will pay dividends in the long run.

When a mistake is made on an order (and it can happen easily when you are tired, and keying in your product codes at night) then you have to do your level best to rectify the error without inconveniencing your customer. This often can be done with the assistance of your area manager if he/she is giving you the support which you need in this business. Sometimes the customer never even realises that you have made a mistake provided you correct the error as timeously as you are able. Should the worst case scenario be that the product which you mis-ordered or omitted is no longer available, then you need to placate the customer as best you can. Sometimes a small gift in apology may be enough as most people are relatively tolerant where genuine mistakes are concerned, especially if one is honest about the situation.

When someone asks you about a product which no longer seems to appear in the current catalogue, then do your best to find out for them whether it is off range, coming back soon, or totally discontinued. Then you may be able to offer them a suitable replacement item at a similar price. Once again, you are showing that you care about their needs and concerns and, by getting back to them speedily, you will be held in high regard as far as customer service is concerned.  Never be slow at getting information back to your customers, as it takes very little time to pick up your phone and explain to them what you have found out.

“I never dreamed about success – I worked for it.
– Estee Lauder

Most importantly, and I am sure that I have mentioned this in a previous chapter, always do what you promise to do. If you tell a customer that you will deliver her order on a certain day at a specific time, then make sure that you fulfil your promise. If you are running late, then make sure that you inform the customer so that they are not hanging around waiting for you and getting agitated by the delay. Everyone’s time is valuable, and you need to bear this in mind at all times. When you phone someone, it is courteous to ask them whether or not this is a convenient time to talk to them before you start trying to engage in conversation. If you are unable to speak to them on the phone, then an sms or WhatsApp  message or voice note can be used as an acceptable substitute on certain occasions. Bear in mind though that nothing is better than actually speaking to another person rather than relying on the sending of messages. Too often it happens that the meaning of a message is misconstrued due to the lack of tone. Something might appear to be rude or abrasive when it is only read, whereas when one speaks there is feeling in the words being used.

When you treat your customers well they will tend to have a good feeling towards spending their hard earned cash when buying your products. We have all had experiences with bad salespeople when we have been forced out of necessity to purchase something from them and then feel cheated by the way in which we have been treated by them. The more money that we paid makes the experience the more sickening. What a difference it makes when the salesperson goes one step further than necessary just to make the entire interaction a “wow” one! This tends to be far too rare in this day and age, but you can re-invent the wheel and show your customers just what good service is all about.

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One final point and that is to try to put yourself in the shoes of your customer, so to speak, and to imagine how you would like to be treated, and what would make you, as a customer, become loyal to this particular salesperson. Loyalty is as rare a commodity as good service these days, so it is no mean feat to gain customers who are unlikely to start buying your range of products from another sales agent. With a little bit of caring and doing the job as best you can, there is no reason for you not being respected for what you are doing out there in the world of direct selling.

“We are what we repeatedly do. Excellence, then, is not an act,
but a habit” – Aristotle (Greek Philosopher)DS 7-3 350x345

Direct Sales – Chapter 6

Money Management

One of the most important aspects pertaining to your new career in direct sales, is how you are going to handle the money side of your new business. Right from the very start you need to be very strict with yourself and understand that the money which your customers hand over to you does not belong to you. You only receive your portion once you have paid your account with your company. The difference between the amount of money which you collect from each customer as you deliver their orders to them and the total which you need to hand over to the company equals your commission.  This is your salary.

When people pay you in cash it is very advisable to immediately put this money into a separate box or wallet, away from your day to day cash flow until you have to pay your account. There are some direct selling companies who ask you to pay them as you place your order. In this situation you have to tell your customers that they need to give you the relevant amount of money as they place their order with you. Issue them with a receipt for the amount they give you so there is no conflict at a later stage.  Depending on the sophistication of your customer, you may find that some of them prefer to do a bank transfer into your account instead of dealing with cash. By the same token, you may be able to do a transfer into the account of the company for whom you are selling, thereby ruling out the need to carry large amounts of cash around. It all boils down to understanding and facilitating your own as well as your customers’ specific needs.

It is critical to always be very strict with your money handling as nothing could be worse than thinking you have more to spend than you actually do, and then finding out to your horror that you have been using cash which was given to you by a customer when they placed their order with you.

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Try not to become despondent in the early days when you see that you have made a very small amount of profit after having to purchase catalogues, and maybe some sample products as well. Rome was not built in a day, and it takes patience, dedication and a certain amount of hard work to build up your new direct selling business. Eventually you will come to realise that there will be good months and then much leaner ones as well, and sometimes this may be linked to the time of year. However, my advice is to try to ignore the idea that January will be a tough month for sales, as often you may find it to be one of the very best months for you. People will tell you that in South Africa where April is full of public holidays, your sales will suffer. This is certainly not a fact to worry about as it all depends on how you approach your business. By keeping your customers updated and telling them about any special offers and promotions the time of year may prove to be unimportant.  For example, after spending a lot of hard- earned cash on gifts for other people at Christmastime customers often feel the need to spoil themselves at the start of a new year.

I cannot emphasise enough just how important it is to conduct your monetary affairs efficiently in order to prevent problems popping up which could be very detrimental to the success of your new career. If you become known as a late account payer you may find that any credit facilities which your company gave you in the beginning get taken away, and you now have to pay before taking delivery of your orders. This, of course, is the situation if you were previously allowed credit which enabled you to take delivery and then pay later.

I have heard over and over again the story of how someone joined a direct selling company only to land up with non-payments by customers. The only way to prevent this from happening is either to ask for payment up front before ordering the items or not to hand over the product until you have been paid. In the latter situation, should the customer give you a story as to why they no longer have the money to pay you, you at least have the option to either re-sell the item or to send it back to your company for a credit on your account, explaining why you are sending it back.

Another piece of advice which you may find useful is to set yourself a goal and even to put a picture of what it is that you are striving to achieve, up on the wall in your office, or on the front of your fridge. This will serve to reinforce your determination to make a success of your sales business. If the money you make from direct selling is going to be extra income then it is obviously going to be much easier for you to set a goal which may be viewed as a luxury e.g. a trip away, an item for the home or something for yourself which you have always wanted but couldn’t afford on your regular income. Obviously, if you are starting out in direct selling and are feeling pretty cash strapped, then maybe your goal should be more in the line of finding more customers in order to boost your sales. After all, the more you put into the job, the more you are likely to get out of it in the long run. Be that as it may, a goal is always a good idea as it gives you the motivation to carry on carrying on even when you are feeling a bit down and despondent due to perhaps having lost a customer or finding that this particular month is harder than the previous ones have been .

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The only way to increase your income is by selling more products and having more customers. It is an ongoing situation whereby you constantly have to let everyone with whom you come in contact know what it is you do for a living. Carry catalogues and business cards (if you decide that you need to have some to assist with your sales) in your bag, in your car, and in your pocket. Nothing indicates more clearly to a prospective customer that you are disorganized and unprofessional than if you are unable to give them something which identifies you as their point of contact should they decide to do business with you. Although catalogues tend to be quite a costly sales tool, they are critical to the ongoing success of your business.

It is important to keep a strict record of your expenses, in order to monitor your profit margin once you are earning money from your sales. By keeping a tight grip on the financial side of your business, you will always be in control. A casual attitude to money is one of the greatest mistakes one can make as it is just too easy to spend indiscriminately, especially when the excitement of having some extra cash in one’s wallet tempts you to splash out recklessly. Oh well, we all need some fun in our lives, and without the finances to afford them, there is little prospect of too much fun. So, get out there and sell, and enjoy the fruits of your labours. Good luck!

“Never spend your money before you have earned it.
– Thomas Jefferson (American President)

Update and Comments: 13 January 2020

Stuck between a rock and a hard place and the New Year has hardly started!

I believe that one’s home can be a very dangerous place to be. Yesterday could have resulted in my demise, if truth be known. With the semi-long-haired German Shepherd spending several hours having a much overdue grooming session at our local dog parlour, it seemed a good time to get rid of all the dust behind all the kitchen appliances. This is a job which is impossible to do when dear Kelly is around as she sees any form of housework as an invitation to become a total monster. She barks aggressively at brooms, vacuum cleaners, spray bottles, dusters, in fact anything that remotely resembles a cleaning tool and does her level best to destroy the item in question.  I am beginning to think that she is the reincarnation of a previously badly treated maid.

Anyway, back to the potential disaster whilst cleaning. I pulled out the washing machine as well as the dishwasher. Both of these appliances must have originally been installed by someone who had zero idea of the necessity of cleaning behind them once they had been installed. The hoses on both machines have to be secured in the exit points in the wall tiles with Prestik! If they are just pushed into the holes in the tiles, then the water pressure, when the machines are in operation, is capable of making the hoses shoot out of the wall, and the resultant gush of water will flood the kitchen. Therefore, the need for blocking the holes and securing the hoses with Prestik.

I managed to squeeze between the two pulled out machines and, sitting under the countertop, with great difficulty managed to stuff a large amount of the Prestik into both outlet holes after pushing the hoses in as far as they would go. Now came the dangerous part – how on earth to squeeze back out from under the kitchen counter with both machines partially blocking my exit. Getting in under the counter hadn’t been difficult, but now to get up from a squashed, sitting position, and to extricate myself (fortunately I am not a particularly big person) was ample cause for hyperventilation and the start of a panic attack!! Crazy how getting into a situation is one thing, but getting out of it is quite another. Being alone at the time, it was rather nerve wracking to say the least. Anyway, I had to take a very deep breath and relax, then squirm my way to a semi standing position, grab the edge of the kitchen counter and ease my way out.  I cannot over emphasise the relief of being upright once again and made sure I didn’t put my back out whilst pushing the afore-mentioned appliances back into their respective spots.

If it had been later in the day, I think a nice glass of wine might have been in order, but not at 10am! I am beginning to believe that one should have an insurance policy to cover any unforeseen eventualities whilst cleaning one’s home.  Anyhow, I am still here in body (the mind is always a debatable entity)  to continue blogging into 2020!

Bye for now and see you on the Magic Roundabout!

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